Discover Singapore with itravelpack Your Gateway to the Heart of Asia
Same-Day Delivery
ad-hoc private tours can be arranged based on your preferred date and time
Variety
From walking tours covering cultural , heritage and food, customers can choose from an extensive selection to find the perfect match for their interests.
Reliable Service
Count on us to be there where you need us most. With a reputation for reliability, we guarantee timely delivery and seamless execution, providing peace of mind during your vacation time.
Frequently Asked Questions
Welcome to iTravelPack, a leading name in the world of travel planning and tour operations. We specialize in curating tailor-made travel experiences that are as unique as you are, offering a comprehensive range of services that cater to every kind of traveler. Whether you’re an intrepid adventurer, a cultural enthusiast, or a luxury seeker, iTravelPack ensures every journey is a remarkable one.
Our Mission
At iTravelPack, our mission is to provide exceptional travel experiences that go beyond the ordinary. We aim to inspire, connect, and immerse our clients in the diverse cultures and breathtaking landscapes of the world, making each trip not just a vacation, but a life-enriching journey.
Why Choose iTravelPack?
Customized Travel Experiences: We understand that each traveler is unique, and so are their travel preferences. Our dedicated team works closely with you to design personalized itineraries that align perfectly with your interests, budget, and travel style.
Expert Knowledge: Our team of travel experts possesses in-depth knowledge of global destinations and local cultures. We leverage our expertise to provide insider tips, exclusive access, and curated experiences that turn your travel dreams into reality.
Seamless Travel Planning: From flights and accommodations to guided tours and local experiences, we take care of all the details. Our streamlined booking process and 24/7 customer support ensure a hassle-free travel experience from start to finish.
Sustainable Travel: We believe in responsible travel that respects local communities and preserves natural environments. iTravelPack is committed to sustainable practices and offers eco-friendly travel options that minimize your carbon footprint.
Wide Range of Services: Whether you’re planning a solo adventure, a family vacation, or a corporate retreat, we offer a comprehensive suite of services including travel consultation, visa assistance, travel insurance, and more.
Our Services
Customized Tours: Explore the world with our bespoke tours designed to cater to your interests, from culinary escapades and cultural immersions to adventure sports and luxury getaways.
24/7 Customer Support: We’re here for you around the clock. Whether you need assistance with a booking or face an emergency while traveling, our dedicated support team is just a call or message away.
Our Destinations
iTravelPack offers an extensive portfolio of destinations worldwide. From the bustling streets of Tokyo and the romantic canals of Venice to the serene landscapes of New Zealand and the cultural wonders of South America, we cover every corner of the globe. Discover hidden gems, iconic landmarks, and unforgettable experiences in:
- Asia: China, Japan, Thailand, Singapore, India
- Europe: France, Italy, Spain, Germany, Greece
- Americas: USA, Canada, Brazil, Argentina, Mexico
- Africa: South Africa, Egypt, Morocco, Kenya, Tanzania
- Oceania: Australia, New Zealand, Fiji, Samoa, Tahiti
Consultation: We begin with an in-depth consultation to understand your travel preferences, interests, and budget.
Planning: Our travel experts craft a customized itinerary, selecting the best accommodations, activities, and experiences for you.
Booking: We handle all the bookings, ensuring you get the best deals and confirming every detail of your trip.
Travel: Enjoy a seamless travel experience with our 24/7 support and on-ground assistance at your destination.
Feedback: After your trip, we seek your feedback to continually improve our services and ensure your future journeys are even better.
Ready to embark on your next adventure? Contact iTravelPack today and let us turn your travel dreams into reality.
- Phone WhatsApp/微信: +65 9009 6627
- Email: info@itravelpack.com
- Website: www.itravelpack.com
Follow Us:
- Facebook: facebook.com/itravelpack
- Instagram: @itravelpack
- Twitter: @itravelpack
iTravelPack – Your Journey Begins Here!
General Cancellation Policy
- Advance Notice: We require a minimum of 48 hours’ notice for cancellations to be eligible for a refund or rescheduling.
- Refund Eligibility: Cancellations made more than 48 hours prior to the scheduled departure or service date are eligible for a full refund, minus any non-refundable service fees or administrative costs.
- Non-Refundable Fees: Certain services or bookings may include non-refundable fees, which will be clearly stated at the time of booking.
- Last-Minute Cancellations: Cancellations made within 48 hours of the scheduled departure or service date are generally non-refundable. However, we may offer rescheduling options or partial refunds at our discretion, depending on the nature of the service and the circumstances.
Specific Cancellation Conditions
- Tour Packages: For packaged tours, cancellation policies vary depending on the package and the services included. Please refer to your booking confirmation for specific details regarding cancellation timelines and refund eligibility.
- Event Tickets: Tickets for events, attractions, or activities may be non-refundable or subject to the policies of the event organizer. Please review the terms at the time of booking.
How to Cancel Your Booking
- Online: Log into your iTravelPack account and navigate to the “My Bookings” section. Select the booking you wish to cancel and follow the on-screen instructions.
- Email: Send an email to support@itravelpack.com with your booking details and a request for cancellation.
- Phone: Contact our customer service team at +65 9009 6627. Have your booking reference number ready for faster assistance.
Refund Process
- Processing Time: Refunds are typically processed within 7-14 business days from the date of cancellation. Processing times may vary depending on the payment method and financial institution.
- Refund Method: Refunds will be issued to the original form of payment used for the booking. Please note that additional time may be required for the funds to appear in your account, depending on your bank’s policies.
Special Circumstances
- Force Majeure: In the event of unforeseen circumstances beyond your control, such as natural disasters or political instability, iTravelPack will work with you to offer flexible solutions, including rescheduling or refunds where possible.
- Medical Emergencies: If you need to cancel due to a medical emergency, please provide supporting documentation (e.g., a doctor’s note) to qualify for a full refund or rescheduling.
Modifications and Changes
- Rescheduling: Subject to availability, we allow one free rescheduling of your booking up to 24 hours before the original service date. Additional changes may incur a service fee.
- Changes to Itinerary: Modifications to your itinerary, such as adding or removing services, are permitted up to 48 hours in advance. Any cost differences will be adjusted accordingly.
Non-Refundable Situations
- No-Shows: No refunds will be issued for no-shows or failure to arrive at the specified time and location for your booking.
- Partial Use: If you use only part of your booked service (e.g., leaving a tour early), refunds for unused portions are not typically provided.
Contact Information
For further assistance with cancellations, refunds, or any other inquiries, please contact our customer support team:
- Phone: +65 90096627
- Email: support@itravelpack.com
- Live Chat: Available on our website at www.itravelpack.com
iTravelPack – Making Your Travel Dreams a Reality with Confidence!
ITRAVELPACK offers unique aspects of Singapore, emphasizing personalized service, and ensuring a stress-free local tour experience. It also underscores our commitment to providing high-quality, memorable tours and activities tailored to the interests and needs of travellers https://www.itravelpack.com.
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